![]() 'Smart Suggestions' helps you find the best and most relevant photos in your photo library to display on your frame. You can change your Aura app photo permissions at any time by accessing your iOS or Android device's Settings menu (not in the app), tapping on the Aura app, and changing the " Photos" permissions.īelow is the iOS example, Android will slightly differ since it only offers two options (All Photos vs None):ĭuring the initial app setup, you will also be able to select whether or not you wish to use the optional “Smart Suggestions” feature: Please use the “Other Options” to upload your files. If you granted the Aura app photo access, but you are getting the following error message, you may be using a work phone with restricted configuration rights or other parental control settings that prevent these access rights. Sending photos via the email-to-frame feature.Uploading photos / videos via the Google Photos integration.Using your smart device's Share Sheet functionality.You will have to use "Other Options" to upload them to your frame, which includes: The Aura app cannot see or upload any photos or videos from your device library. This option will also prevent the “auto-add” album syncing feature from working. Note: this means that the Aura app will never see any new videos, photos, or albums unless you have manually pre-selected them first. Pre-select the photos and videos in your device library that the iOS app can see. 2) Allow access to select photos (iOS 13+ only) Your photo library still remains private since neither Aura nor any invited frame members can see it. At any time, you can simply use the Aura app's "Add Photos" option to see and select any of your device's photos and albums. The easiest option and recommended by Aura. The first time you use the Aura app's "add photos" option, you will be asked to select one of the following options: This will still allow you to set up and control the frame via the app, but the app won't be able to upload any photos or videos from your device photo library unless you grant it the required photo permissions so that the app can 'see' and select the files that you want to send to your frame. You can install and access the Aura Frames Android and iOS app without granting it any access rights to your photos or videos. You can find a concise summary in this article or the full version on Note: Your photos, videos and photo library are never shared with anyone else or uploaded, except those individual photos that you add to a frame which are visible to all other invited members of the frame. If you have any remaining concerns or questions, you can visit our full Privacy Policy or contact our Customer Care team directly.Īs part of the app installation, we ask you to read and agree to our Privacy Policy. This FAQ will explain the different permissions that the app may require to offer the full functionality. Aura takes customer privacy seriously and we only collect data that is necessary in order to provide our photo and video sharing services (= Functionality) and to improve our customers' experience (= Analytics).
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